Terms / Return Policy
Welcome, the Once Kids website, www.once-kids.com (the “Site”) is owned and run by Once Kids LLC also referred to as “Once Kids” and concerning all geographical variants of the Site Worldwide. These terms and conditions (the “Terms”) govern the use of the Site by you (the “Customer”). Your use of the Site and any purchases you make from it constitutes your agreement with these Terms. If you do not agree to these Terms, please do not use the Site.
Once Kids reserves the right to make changes to the Site and these Terms. Any changes will be notified here. By using the site you agree to accept any such changes. Therefore we encourage you to review our Terms each time you visit the site.
INTELLECTUAL PROPERTY
All Once Kids designs, their concept and form, both 2D and 3D remain the copyright and design right of Once Kids LLC 2022. All rights reserved.
ORDERING + SHIPPING
We are wholesale only currently. If you are interested in a particular product or wish to inquire on carrying our line please contact sales@once-kids.com
SITE CONTENT + MATERIALS
Site material may not be reproduced, republished, copied, uploaded, posted, transmitted or distributed without written permission from Once Kids LLC. The “Materials and Content” of the Site; its information and contents, such as logos, text, data, artwork, images, photographs and graphics is created by and is the property of Once Kids, or in some cases that of our suppliers and is protected by patent, trademark and/or copyright under United States and/or foreign laws.
ACCESS
We reserve the right for any or no reason, without notice, to change, suspend or discontinue the Site or any part of it at any time and accept no liability for doing so.
COOKIES
The Once Kids site may use cookies. A cookie allows Once Kids to identify repeat visitors to the Site and enhance access to the Site by connecting the Customer to their personal data. Using cookies to identify you means you won’t have to enter your username more than once if a log in is used, saving you time when browsing the site. Cookies are not linked to any personally identifiable information on the Site and are widely used by internet sites.
Once Kids assumes your use of the site constitutes acceptance of our potential use of cookies.
SITE CONTENT + MATERIALS
Site material may not be reproduced, republished, copied, uploaded, posted, transmitted or distributed without written permission from Once Kids. The “Materials and Content” of the Site; its information and contents, such as logos, text, data, artwork, images, photographs and graphics is created by and is the property of Once Kids, or in some cases that of our suppliers and is protected by patent, trademark and/or copyright under United States and/or foreign laws.
ACCESS
We reserve the right for any or no reason, without notice, to change, suspend or discontinue the Site or any part of it at any time and accept no liability for doing so.
ENTIRETY OF TERMS
New legislation, regulation or law invalidating one or more clauses of these Terms will not affect the general validity of these Terms. Such changes do not permit the Customer the right to ignore the general Terms of Use.
For conditions not explicitly mentioned, they will be regarded as conforming to laws and regulations in the online sales sector by US companies. Transactions and communication between Once Kids and the Customer are controlled exclusively by the Terms herein.
RETURNS POLICY
Customers have the right to return all unused, regular-priced, non-sale/discounted, in its original, sellable condition, for a refund of the price paid for the item at checkout, less all return shipping costs incurred by Once Kids. To qualify the parcel must be postmarked for return shipping within 2 weeks of the delivery date. Initial shipping costs and return shipping costs are not refundable. All discounted products are final sales and refunds, exchanges or credit will not be given. When returning products, Once Kids will recommend to the Customer a suitable return method and supply a return shipping address and/or label. For any questions relating to the return of a product, the Customer must contact Once Kids Customer Service by email at sales@once-kids.com. By returning the products using the return shipping label provided by Once Kids, or via a shipping carrier selected by the Customer, the Customer is responsible for safely packing the products for return shipment, passing the parcel to the authorized shipping carrier, obtaining and keeping the return tracking info for the parcel, and if necessary for expensive items, insuring the package. All product returns are carried out at the Customer’s own risk.
RECALLS
Should a need arise to recall any of Once Kids' own brand manufactured products we will inform all affected Customers by e-mail.
However Once Kids makes no guarantees that the Customer will receive recall information regarding products purchased on our site. Once Kids cannot be held responsible for losses or damages resulting from a failure to notify the Customer of a recall, or from the Customer’s purchase of an item before a recall has been issued.
UNCONTROLLABLE
Neither party will have failed in its contractual obligations, if their execution is delayed, blocked or prevented by circumstances beyond their control such as natural disasters, transportation blockages, telecommunication or network breakdowns, or Acts of God. The party affected by such circumstances will warn the other party within ten business days from the date on which the circumstance
occurred.
DISCLAIMERS AND LIMIT OF LIABILITY
1) You agree to defend, indemnify and hold Once Kids, its directors and employees harmless from any and all claims, liabilities, damages, costs and expenses, including attorneys’ fees, in any way arising from, related to or in connection with your use of the Site, your purchase of the products or your violation of the Terms.
2) The Customer is notified that Once Kids LLC is only the producer of the products presented and branded as “Once Kids” within the Site.
Once Kids stress that the products, services and information proposed by Once Kids in no way substitute for constant vigilance by adults.
3) Once Kids aim is to provide accurate information on the Site, however there may be unintended technical, factual and typographical errors and Once Kids makes no warranty that info and content on the Site will be complete, accurate, or error free. We reserve the right to make changes and corrections to the Site at any time without notice.
4) The Site is provided “AS IS.” and you assume all responsibility and risk relating to your use of it. Once Kids disclaims all warranties, conditions and endorsements of any kind either express or implied with regards to information accessed on the Site.
No advice, information or materials, oral or written, you obtain through the site shall create any warranty or guarantee not expressly made herein. If you are dissatisfied with the Site, please stop using the Site. Any material you obtain by using the Site is done so at your own risk and discretion. Any damage that results from the download or misuse of such material is your sole responsibility.
Once Kids LLC 2022
Your rights under the California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.
How to opt out
By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.